**CTX TRADEX LTD – Privacy Policy**  

**Effective Date: March 12, 2025**

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**1. Introduction**  

CTX TRADEX LTD ("Cyber Tradex," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you access our platform, services, or interact with us in any way.

We also adhere to the privacy and data protection standards established by our parent affiliate, CMC Markets, ensuring full regulatory compliance and secure data practices.

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**2. Information We Collect**  

We may collect the following types of information:

- Personal identification data (name, email, phone number)

- Identity verification data (government ID, proof of address)

- Financial data (crypto wallet addresses, transaction history)

- Technical data (IP address, device type, browser type)

- Usage data (login times, clicks, interaction behavior)

- Communication content (messages sent to support, feedback)

- Marketing preferences

- Social media profile information (when integrated with our platform)

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**3. How We Use Your Information**  

We use your data to:

- Provide, operate, and maintain our services

- Verify your identity and comply with legal requirements (KYC/AML)

- Process transactions and manage investments

- Improve platform performance and security

- Send service-related communications and updates

- Customize user experience and provide tailored content

- Perform data analysis and research to enhance our offerings

- Detect, prevent, and respond to fraud, abuse, and security issues

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**4. Sharing and Disclosure**  

CTX TRADEX does not sell your personal data. We may share your information with:

- Legal and regulatory authorities as required

- Service providers for identity verification, payment processing, and analytics

- Affiliates and subsidiaries for operational purposes

- Professional advisors (legal, tax, auditors) under confidentiality obligations

- Third-party marketing platforms, only with your explicit consent

As a division of CMC Markets, Cyber Tradex complies with the overarching data handling and sharing practices governed by CMC Markets’ corporate privacy framework.

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**5. Data Security**  

We implement industry-standard measures to ensure your data is secure, including:

- Encryption (AES-256) and secure socket layer (SSL/TLS) protection

- Access controls and two-factor authentication (2FA)

- Continuous monitoring and cybersecurity protocols

- Secure data storage infrastructure hosted on trusted cloud providers

- Regular penetration testing and system audits

CMC Markets also performs regular independent security audits to ensure integrity across all affiliated platforms, including Cyber Tradex.

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**6. Data Retention**  

We retain your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. This includes:

- KYC records: retained for at least 7 years after account closure

- Transaction history: retained for 10 years for auditing and tax compliance

- Marketing consent: retained for 3 years from last interaction

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**7. Your Rights**  

Depending on your jurisdiction, you may have the right to:

- Access, update, or delete your personal data

- Object to or restrict processing

- Withdraw consent at any time

- Request data portability

- File a complaint with a data protection authority

- Be informed of any data breaches impacting your data

To exercise your rights, contact us at privacy@cybertradex.com.

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**8. Cookies and Tracking**  

We use cookies and tracking technologies to:

- Improve platform usability and functionality

- Monitor traffic and user behavior

- Offer personalized experiences and promotions

You may choose to disable cookies in your browser settings, though this may affect platform functionality.

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**9. International Transfers**  

We may transfer your data to countries outside your jurisdiction. When we do so, we ensure:

- Compliance with applicable data protection regulations

- Use of EU Standard Contractual Clauses or other legal safeguards

- Secure transfer protocols and contractual data protection commitments

CMC Markets' international data handling policies and privacy protocols apply in full to all operations under Cyber Tradex LTD.

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**10. Children’s Privacy**  

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover such information, it will be deleted immediately.

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**11. Updates to This Policy**  

We may update this Privacy Policy periodically. We encourage you to review it regularly to stay informed about how we are protecting your data. Major changes will be notified via email or platform banners.

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**12. Contact Us**  

If you have any questions or requests related to this Privacy Policy, please contact us at:

Email: privacy@cybertradex.com  

Support: support@cybertradex.com  

Telegram: https://t.me/CyberTradexSupport  

Address: London, United Kingdom

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**CTX TRADEX LTD**  

Registered Company No. 154814  

London, United Kingdom